AB
Avish B
1 reviews | Active since Mar 2014
03 Sept 2015, 18:32
*********** service
I visited Edgars Cresta, there were over 11 people waiting in the que to pay, there was only one till opened, from 5, and the attendant was not even at the till. We were eventually turned down by the attendant, when she said we was closing. Leaving by then over 13 customers to join a que of atleast 12 people. Very poor management, no competent professional manager will allow this to happen, very disappointing.
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Edgars's replyOfficial
05 Sept 2015, 11:42Hello AviBhadhai,
Thank you for taking the time to bring your service experience to our attention.
We do apologise for the inconvenience caused, as we always want you to have a wonderful shopping experience when shopping in our stores.
As a result, we have therefore logged and forwarded the concerns you have raised with us to the stores management to look into and address.
The reference is as follows: ***/GO
Thank you once again for taking the time to alert us of your experience, as it is customers like you that help us improve on our service shortfalls.
Kind regards,
Edcon customer experience team
***
Thank you for taking the time to bring your service experience to our attention.
We do apologise for the inconvenience caused, as we always want you to have a wonderful shopping experience when shopping in our stores.
As a result, we have therefore logged and forwarded the concerns you have raised with us to the stores management to look into and address.
The reference is as follows: ***/GO
Thank you once again for taking the time to alert us of your experience, as it is customers like you that help us improve on our service shortfalls.
Kind regards,
Edcon customer experience team
***
Best regards,
Edgars's reply05 Sept 2015, 11:42
Official
Hello AviBhadhai,
Thank you for taking the time to bring your service experience to our attention.
We do apologise for the inconvenience caused, as we always want you to have a wonderful shopping experience when shopping in our stores.
As a result, we have therefore logged and forwarded the concerns you have raised with us to the stores management to look into and address.
The reference is as follows: ***/GO
Thank you once again for taking the time to alert us of your experience, as it is customers like you that help us improve on our service shortfalls.
Kind regards,
Edcon customer experience team
***
Thank you for taking the time to bring your service experience to our attention.
We do apologise for the inconvenience caused, as we always want you to have a wonderful shopping experience when shopping in our stores.
As a result, we have therefore logged and forwarded the concerns you have raised with us to the stores management to look into and address.
The reference is as follows: ***/GO
Thank you once again for taking the time to alert us of your experience, as it is customers like you that help us improve on our service shortfalls.
Kind regards,
Edcon customer experience team
***
Best regards,