1 reviews | Active since Aug 2016

22 Mar 2019, 11:07

*********** Service

Edgar's must be the worst company to have a payment arrangement with. I called in and made a payment arrangement. They assisted me over the phone and everything seemed fine. I then needed confirmation that I indeed have an arrangement with them. They have been transferring me from one call centre to another on an Easter egg hunt for some confirmation of payment arrangement. Other companies send you a confirmation email asking you to agree to the arrangement. Is there any way I can get at least an email confirming my arrangement?

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Replies (1)
Edgars
Edgars's reply22 Mar 2019, 11:43
Official
Dear Cassidy, 

Please accept our sincere apologies for any frustrations occurred due to this incident.

Kindly note your complaint is referred to our regional credit office team to confirm if the business is processing any payment arrangement letters for customers upon request.

Your reference number is:
***/GO

Kind Regards
The Edgars Team
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