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jacob D

1 reviews | Active since Jul 2015

08 Feb 2018, 09:44

*********** no customer care

i called edgars told them i need my receipts since i am attending court as the old receipts are not clear , they advised that they will speak to the manager then they will come back to me yesterday , i called them today they re-requested my quiry and turn around time is 48hrs that means i will have to wait again for the next 48hrs and i need the papers today all the statements showing my purchases since i opened the account

this people are incompetend you stay on the line for more than 15 minutes to resolve a lousy thing and their account is paid up i dont see my self going back to them

nxxaaa

0
Replies (1)
Edgars
Edgars's reply08 Feb 2018, 12:16
Official

Thank you for making contact with us .We have escalated your request for statements from our accounts team and feedback will be provided to you.Your ***/GO

Kind regards

The Edcon Customer Experience Team

Best regards,