*********** CEO Grant Pattison and staff

Terrible terrible terrible service from a company who were on the brink of closing, yet when they get a chance to retain customers, they fail horribly. I have sent many upon many upon many emails, made many many upon many phone calls, sent many many upon many tweets to Edgars, including their CEO Grant Pattison (who apparently personally responds to tweets - I can tell you he does not. The man who was in tears about the possible closure of the company, yet when given the chance, he failed miserably. The many emails, calls and tweets were for late payment charges and collection sms's and calls. Now, the reason for late payment was due to not receiving statements, which I begged them for. So I did not receive statements and could not pay, yet they kept charging me late payment fees and kept harassing me on the phone to pay (and with every phone call I tell them I did not receive a statement). Eventually they sent me statements and apologized and promised to reverse the late payment charges but still no reversal and this month they charge me interest on the fees! I have given this *********** CEO and his staff every chance to fix it and they have not, hence this is my last resort to tell the world. If this is not fixed by the end of today 16-Oct-2020, I will close my account for good. Keep crying Grant, loss of your company is on you!