*********** call centre staff

My name is Naomi Pillay

I have been an Edgars client for a number of years. Apart from being disappointed with the service, I am appauled by their lack of listening s****s. All calls are recorded, where I have clearly stated that I do not want the airtime contract that was offered to me. I called and complained on the 19/02/2019. I have called numerous times to get an update as to when my account will be refunded. To this day, I have not received a courteousy call from Edgars. My initial call was not listened to and I wonder why is it that you record all calls??? Dont give me call centre jargon, I demand feedback today and a refund to my account in the next 24 hours. I dont give a damn about your turn around times, when you have employed *********** staff in the place. Ref nr: 190 **********