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when I layed a complaint on the 4th about the incorrect pricing at Edgar's active in Malelane, I was called by the Area Manager Vusi Mnisi on the 6th of January. Vusi apologized and promised that I will get my goods with an extra discount. There's no Edgar's active close to my house and I suggested that I'll go fetch the goods at the Edgar's active at the Clearwater branch. Vusi promised to call and make arrangements for me to go there. It's the 19th of January and I haven't heard anything from Vusi. I am so disappointed and angry at the lack of professionalism from Edgar's employees. The level of incompetence is mind blowing for me. Vusi is an area manager that is both *********** and lazy. Why should I complain to get someone to assist me? This is the last time I am writing about this and if it is not solved I will take serious action.