1 reviews | Active since Nov 2016

14 Feb 2017, 16:30

Incompetency of note

<p> If someone can please pay MY money that I paid in error more than a week ago that would be awesome! Withou a gizillion *********** staff and stupid requests. O also the R200 airtime that I have spent with no resolution! Most useless service ever. ********** and accountsjhb and dbn useless of note. Mpho and lerato at admin aswell. I will send my family to edgars so they can feed them. Bunch of idiots! All of you!!! Stop *****ing my money! Ask for documents the first day not 10 days later! I want my money you bunch of *********** *******!</p>

0
Replies (3)
Edgars
Edgars's reply15 Feb 2017, 12:22
Official

Kindly be advised that the matter regarding the account refund complaint has been sent to the accounts team for actioning. The accounts team may be reached on the below details regarding follow up on the refund request. Please find the below reference number for your post ***/GO

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Edgars
Edgars's reply15 Feb 2017, 12:22
Official

Kindly be advised that the matter regarding the account refund complaint has been sent to the accounts team for actioning. The accounts team may be reached on the below details regarding follow up on the refund request. Please find the below reference number for your post ***/GO

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

's update15 Feb 2017, 12:41
Reviewer Update

Most useless reply or resolution, but didnt expect anything more from this company.