Incompetence at its best
<p>Never in my life had such terrible service in my life, the menlyn store is huge and usually fantastic but tumelo was the absolute worst and useless employee. we waited in the long Christmas queues for the longest time just so that we can wait with this *********** man at the till for half an hour because he can't figure out how to put money on a gift card. It'seems the holiday season and I can't buy gift cards?! are you kidding me. I will never ever return to this store and I will never let anyone I know go there either. Even with all this uselessness he couldn't even say hello. I'm quite shocked that this is the standard of employees at edgars. To get someone as kind as myself to lose her temper is honestly an achievement.</p>
We have received your concerns and apologise for the inconvenience caused by the matter.It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members.We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter.It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members.We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter.It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members.We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter.It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members.We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Customer Experience Team
Call Centre: ***.