RS
Rachel S

1 reviews | Active since Mar 2013

02 Oct 2015, 10:26

INCOMPETENCE

For the past two years I received my monthly statement via e-mail. Since April this year it stopped and I had to phone Johannesburg every time for it. I keep on telling them to register my email address in order for me to get the statement again but to no avail. Last month I received my statement from Brenda Matshidze after a second request and my e-mail is still not registered. I have a very good account with Edgars and do not want to risk paying too little on my account. PLEASE HELP.. Thanks<br>

0
Replies (1)
Edgars
Edgars's reply06 Oct 2015, 11:08
Official
Hello Pta Ghost,

Thank you for raising your concerns with us. Please be advised we have updated your email address, as the one we used was for 'Radio Kancel'. We apologise for the overall experience.

Please find your reference number: ***/GO

If you require any further assistance, kindly contact the accounts department on ***

Kind regards
Edcon customer experience
***

Best regards,