Incompetant with no results

<p>Have opened a new account, was suppose to have recieved vouchers to the value of R1500, spoke to manager named Calvin in Durban call centre only to be told that he had contact voucher department and been told it only R100 discount, provided me with contact number and when i called it was indeed a R100 voucher, only thing is that it was forNetflorist and not for Edgards which proved incompetance from a manager, feel sorry about staff under him, how *********** they may be. I would like my voucher allocated to my account to lower my balance, if not please provide contact details of ombudsmans</p>