INCAPABLE, UNRELIABLE AND UNPROFESSIONAL.

I am really annoyed with Edgars and their partner in crime RMCS. I paid my Edgars account in full in May 2018. I started to receive sms's stating that I have an outstanding/arrears amount on my Edgars account. I went into my nearest Edgars store and ask them to please explain the matter as my account was paid in full and settled. They told me that it was RMCS and that I took up a product with them via my cell phone. I did not even know who RMCS was. I insisted on an explanation on which Edgars gave me a reference number ********** 744249) and then said that they will contact me within 48 hours to rectify my account. It went on for 5 months. The threatening sms's from Edgars did not stop and the amount escalated to R103-00. I went to Edgars in Wonderpark on the 9th of November 2018 to pay the amount of R103-00 and to close my account. The lady at the counter wanted to know why I wanted to close my account as I was a loyal customer since 2004 upon which I explained the issue to her. She then put me through to customer care and I was promised that I will be credited with the R103-00 which I paid as it was a mistake on their side. I was shocked to find out that I was on the Credit Bureau because of the outstanding amount of R103-00 when we did a credit check. I phoned Edgars and they explained to me that they could not help me and referred me to RMCS. Now I have to wait for 3 months before my name will be rectify on the National Credit Bureau. This is totally unfair to me as a Consumer as I did nothing wrong. I have my own Vodacom contract and did not sign for anything at RMCS. Please can somebody help me as EDGARS is incapable and unprofessional and unreliable.