HE
Hans E
1 reviews | Active since Dec 2019
12 Jan 2020, 11:24
Inappropriate Music
We were in Edgars Brooklyn Mall today and besides the fact that there was no assistants when we needed it, the music they played was inappropriate. They had gospel music on in the store and I am sure that is against the rules for playing music in stores, or is this approved by the music department that issues stores what they are allowed to play. Definitely not the first time experiencing problems in this branch will not recomend it at all.
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Edgars's replyOfficial
13 Jan 2020, 10:42Dear Hans
Thank you for sharing your experience with us.
We apologise for the frustrations caused to you in our store .
Kindly note that by copy of your mail we will alert management so that corrective measures may be taken in order to improve our service .
***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you for sharing your experience with us.
We apologise for the frustrations caused to you in our store .
Kindly note that by copy of your mail we will alert management so that corrective measures may be taken in order to improve our service .
***/GO
Kind regards
Edgars Customer Experience Team
***
Best regards,
Edgars's reply13 Jan 2020, 10:42
Official
Dear Hans
Thank you for sharing your experience with us.
We apologise for the frustrations caused to you in our store .
Kindly note that by copy of your mail we will alert management so that corrective measures may be taken in order to improve our service .
***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you for sharing your experience with us.
We apologise for the frustrations caused to you in our store .
Kindly note that by copy of your mail we will alert management so that corrective measures may be taken in order to improve our service .
***/GO
Kind regards
Edgars Customer Experience Team
***
Best regards,