Impossibly to close an Edgars account.

If I was able to allocate negative stars I would. The service in the stores are shocking and I have been trying now for two months to close my account. Customer Service representative told me not to pay the R30 service fee as they will request a cancellation fee and then close my account. Now I get a demand letter for R61. I have had enough of this company and the arrogance that they think they can make money out of you after you have requested cancellation.