SM
Sizakele M
1 reviews | Active since Sept 2014
29 Oct 2015, 15:31
im yet to receive feedback from my complaint
i logged in a complaint on the 22 October 2015 with Hello Peter. Thanks i got a reply from THE Hello Peter in form of a phone call and i was told THE BRANCH MANAGER of Edgars sale shop in Johannesburg has been notified about my complain and should get back to me in 2days...7 days later im yet to be contacted by the so called manager. Or is it because the person im complaining about is the same so called manager??? well Edgars manager is not smart at all. I will be escalating this mater to the Consumer board they think customers are stupid or uninformed. im so disgusted by this shop.
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Edgars's replyOfficial
30 Oct 2015, 11:26Hello jabu9550,
We have been trying to contact you on ***, but to no avail. We also tried contact you this morning but we couldn't reach you. The store manager also tried but couldn't reach you. Please note an email was also sent to you by our admin agent Joyce on the 26th of October.
Please be advised the store manager has been waiting for you and his name is Terrence, Kindly visit the store and quote this reference number: ***/GO. He will be assisting you with the concerns raised.
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edom customer experience
***
We have been trying to contact you on ***, but to no avail. We also tried contact you this morning but we couldn't reach you. The store manager also tried but couldn't reach you. Please note an email was also sent to you by our admin agent Joyce on the 26th of October.
Please be advised the store manager has been waiting for you and his name is Terrence, Kindly visit the store and quote this reference number: ***/GO. He will be assisting you with the concerns raised.
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edom customer experience
***
Edgars's reply30 Oct 2015, 11:26
Official
Hello jabu9550,
We have been trying to contact you on ***, but to no avail. We also tried contact you this morning but we couldn't reach you. The store manager also tried but couldn't reach you. Please note an email was also sent to you by our admin agent Joyce on the 26th of October.
Please be advised the store manager has been waiting for you and his name is Terrence, Kindly visit the store and quote this reference number: ***/GO. He will be assisting you with the concerns raised.
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edom customer experience
***
We have been trying to contact you on ***, but to no avail. We also tried contact you this morning but we couldn't reach you. The store manager also tried but couldn't reach you. Please note an email was also sent to you by our admin agent Joyce on the 26th of October.
Please be advised the store manager has been waiting for you and his name is Terrence, Kindly visit the store and quote this reference number: ***/GO. He will be assisting you with the concerns raised.
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edom customer experience
***