I'M VERY DISAPPOINTED

I'm very disappointed by hollard from 2019 I did have a problem with them about my claim and debit orders even now I have the same problem on December I did receive a message from them saying that note the payment for your policy is going up from R311.24 to R337.21 effective 27/01/2021 but you guys debit more than R600 on my account I tried to call you several times but you don't get back to me....im very angry with hollard