Im not the first one whos complaining about edgars and all i need is credit to my account PLEASE

Feb 26, 2020, 1:13 PM You sent 29 weeks ago Good day, kindly please advice whom to speak to i need to report a ***** from the day i have open my account with Edgars, i have funeral cover which i agreed to take but i have never took accidental cover and hospital cash back .......i need that to be removed from my account and i want full refund or i will escalate the matter. I feel ****** and disappointed. You sent 29 weeks ago ID:*** You sent 29 weeks ago and again early this year i was talking to one of ur consulted regarding the funeral cover and requested a confirmation or document that shows that i have funeral cover from edgars till today i havent received anything. You sent 29 weeks ago Or maybe i must cancel all the covers and keep my account . Feb 27, 2020, 1:33 PM

Hi Montana, Thank you for your post and kindly excuse the delayed response. In response to your recent communication, please note that your query has been forwarded to Accounts Department for further assistance. We are still waiting for their response and feedback will be provided to you accordingly. Good Day Maria Thank you for your post and apologies once again for the delayed response. Kindly note that your query has been escalated to Accounts management team to follow up on your request for reversals. We thank you for your time and patience you have had with us thus far, your reference number remains as ***/GO. Kind Regards The Edgars Team

Till today they never resolve my problem, no refund not even a call since february.