1 reviews | Active since Dec 2017
I'm a desertified customer
I bought a kiddies watch at Edgars Rosebank and its still under warranty ...the belt strip pin broke..I send it back for repairs ..the lady at watch counter told us that there's no warranty on the belt..it is only the mechanism not the belt.. When purchasing the watch I was told the watch has a 1 year warranty.. and they never told me there's no warranty on the belt ..so I just wanted to what's really happening ..
Thank you for making contact with us regarding the purchase of your watch . Sorry for the frustrations caused to you. The warranty only covers the mechanism and not the strap.We can have it repaired out of warranty which means you need to bear the cost of the repairs . ***/GO
Kind regards
The Edcon Customer Experience Team
Best regards,
Thank you for making contact with us regarding the purchase of your watch . Sorry for the frustrations caused to you. The warranty only covers the mechanism and not the strap.We can have it repaired out of warranty which means you need to bear the cost of the repairs . ***/GO
Kind regards
The Edcon Customer Experience Team
Best regards,