EM
Elizabeth M
1 reviews | Active since Jul 2015
30 Jul 2015, 14:35
Ilse Els Thank you
Many thanks to Ilse Els from Edgars Red Square who sorted out my complaint. After almost 4 weeks I finally heard from someone who did what they said they would do, followed up, emailed me, phoned me, and the funds are back in my bank account. She deserves a bonus!!!!
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Edgars's replyOfficial
31 Jul 2015, 15:47Hello Irene12,
We are delighted to hear that you have received such commendable service from our staff.
Your kind gesture of bringing this complement to our attention is really appreciated and we will make certain that this staff member's service does not go unnoticed.
A copy of your compliment will be forwarded to this staff member's direct manager for further recognition.
Thank you for your business and we look forward to your continued support.
Regards,
The Customer Experience Team
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We are delighted to hear that you have received such commendable service from our staff.
Your kind gesture of bringing this complement to our attention is really appreciated and we will make certain that this staff member's service does not go unnoticed.
A copy of your compliment will be forwarded to this staff member's direct manager for further recognition.
Thank you for your business and we look forward to your continued support.
Regards,
The Customer Experience Team
***
Edgars's reply31 Jul 2015, 15:47
Official
Hello Irene12,
We are delighted to hear that you have received such commendable service from our staff.
Your kind gesture of bringing this complement to our attention is really appreciated and we will make certain that this staff member's service does not go unnoticed.
A copy of your compliment will be forwarded to this staff member's direct manager for further recognition.
Thank you for your business and we look forward to your continued support.
Regards,
The Customer Experience Team
***
We are delighted to hear that you have received such commendable service from our staff.
Your kind gesture of bringing this complement to our attention is really appreciated and we will make certain that this staff member's service does not go unnoticed.
A copy of your compliment will be forwarded to this staff member's direct manager for further recognition.
Thank you for your business and we look forward to your continued support.
Regards,
The Customer Experience Team
***