Illiterate Edgars staff - Statement Request

<p>I opened my account at Edgars Centurion mall after being approached in-store. I have them all my correct details yet all of it was captured incorrectly. </p> <p> </p> <p>I phoned the call centre to update my details and after repeating it 5 times the agent asked 'dont you have a PO Box address'. </p> <p> </p> <p>I then tried closing my account online and spoke to Kelebogile and Irada but they also couldnt action my request because they cannot take down details give to them as I gave the my email address to get a paid up letter which I didn't receive. I dont know where Edgars get their staff from but they are all illiterate and need serious training. </p>