RB
Rudolph B
1 reviews | Active since Mar 2009
23 Mar 2015, 09:18
******* unsolicited communication
I requested to receive my statements via email during a phone call and at first received nothing, then after complaining on Hello Peter I started receiving my statements. Now however I'm receiving continuous (daily) unsolicited emails from all companies within the Edcon group. This is both ******* and annoying because you state on the bottom of each spam email that \You are receiving this email because your address "my email\"" has subscribed to receive Edgars marketing material. If you do not wish to receive any further emails from Edgars"
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Edgars's replyOfficial
23 Mar 2015, 16:44Hello rudiboth,
We are deeply sorry that you receive marketing material. Kindly note we have send a request for an Opt Out of all communication except electronic statements. Kindly note is takes approximately 21 days for the email to be removed from our database.
Please accept our sincere apology for the overall experience.
Your reference number is: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
We are deeply sorry that you receive marketing material. Kindly note we have send a request for an Opt Out of all communication except electronic statements. Kindly note is takes approximately 21 days for the email to be removed from our database.
Please accept our sincere apology for the overall experience.
Your reference number is: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Best regards,
Edgars's reply23 Mar 2015, 16:44
Official
Hello rudiboth,
We are deeply sorry that you receive marketing material. Kindly note we have send a request for an Opt Out of all communication except electronic statements. Kindly note is takes approximately 21 days for the email to be removed from our database.
Please accept our sincere apology for the overall experience.
Your reference number is: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
We are deeply sorry that you receive marketing material. Kindly note we have send a request for an Opt Out of all communication except electronic statements. Kindly note is takes approximately 21 days for the email to be removed from our database.
Please accept our sincere apology for the overall experience.
Your reference number is: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Best regards,