******* Edgars contracts

I have an account with Edgars which was paid up months ago. Suddenly I get billed monthly for an airtime contract I never entered into. I have been struggling for almost two months to have this cancelled. I have been to an Edgars branch twice and they put me through to their cancellations department telephonically. On both occasions I have been told that someone will contact me within 48 hours. It has been almost two months and still no call from Edgars to cancel this ******* contract. I received my latest statement just to find out that they billed me once again. The greatest part of all this is that I never receive any airtime.

This is *******.