GH
Gary H

1 reviews | Active since Jul 2015

19 Apr 2018, 21:49

******* deductions on my Edgars account

I bought a prepaid cell phone from Jet Stores Ballito and they are debiting my Edgars account with the insurance which i declined to take out , I would like the public to see why you are *******ly deducting this money on my account. In your defence please post the application form on this forum so everyone can see that you have no authority to deduct.

0
Replies (2)
Edgars
Edgars's reply20 Apr 2018, 12:25
Official

Thank you for bringing this matter to our attention .We will investigate this issue and provide you with feedback regarding the cellphone insurance that is being billed to your account .Please accept our apologies for any inconvenience caused to you.***/GO

Kind regards

The Edgar's Customer Experience Team

GH
Gary H's update13 Jun 2018, 16:50
Reviewer Update
Hi All Still waiting upon a reply for this investigation you said you would do