KvdR
Kobus van der Riet
1 reviews | Active since Jul 2011
23 Sept 2015, 19:05
******* charges to my account.
After several attempts to get Edgars to remove ******* charges from my account, I have still had no joy.<br> <br> There are numerous complaints of this exact nature on Hellopeter. This is ridiculous.<br> <br> Why am I seeing \Airtime Contract Plan"";when I haven't even used my ****** account in months.<br> <br> SORT THIS OUT!!!!"""
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Replies (1)
Edgars's replyOfficial
24 Sept 2015, 14:45Hello Kobz,
Thank you for bringing this matter to our attention. Kindly note we have send a request for cancellation and reversal to the RMCS department. We apologise for the lapse in service, but we assure you all concern s raised on this query will be addressed accordingly.
The reference number for your query is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
Thank you for bringing this matter to our attention. Kindly note we have send a request for cancellation and reversal to the RMCS department. We apologise for the lapse in service, but we assure you all concern s raised on this query will be addressed accordingly.
The reference number for your query is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
Edgars's reply24 Sept 2015, 14:45
Official
Hello Kobz,
Thank you for bringing this matter to our attention. Kindly note we have send a request for cancellation and reversal to the RMCS department. We apologise for the lapse in service, but we assure you all concern s raised on this query will be addressed accordingly.
The reference number for your query is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
Thank you for bringing this matter to our attention. Kindly note we have send a request for cancellation and reversal to the RMCS department. We apologise for the lapse in service, but we assure you all concern s raised on this query will be addressed accordingly.
The reference number for your query is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***