******* charges on my account

Edgars after you *******ly charged my account for over R300 in airtime and data and handed me over for not paying the ******* transactions I have been fighting your customer services, collections and RMCS department and no one is willing to help me except when they phone me for money. I am DISGUSTED at how you treat people. And all I get told is that I can't speak to a manager cause it's the weekend. Even when I phone in the week you don't help me. I am Appalled!!!!!!! Please share so people know and maybe someone can help me.