SD
Stephanie D

1 reviews | Active since Jun 2012

14 Apr 2018, 00:23

******* charges on Edgars accounts - for years

Stephanie D · Johannesburg, Gauteng Air SMS subscription: "Thank you for bringing this matter to our attention". What a joke!! Edgars have been aware of this problem for years and keep responding as though it's the first time they've heard of it. I hope they feel the repercussions of this stupid decision to **** their customers.

0
Replies (1)
Edgars
Edgars's reply14 Apr 2018, 10:49
Official

Thank you for bringing this matter to our attention.Apologies for the disappointment and frustrations caused to you with this mobile content billing.We will escalate the query to RMCS and feedback will be provided to you regarding the cancellations and reversals .Your ***/GO.Do not hesitate to call us on *** with your reference number for further advise on the status of your query .

Kind regards

The Edgar's Customer Experience Team