1 reviews | Active since Jun 2016

01 Jun 2016, 11:51

******* Airtime Subcription Fee

<p>I received a sms last year For airtime from Edgars for R25.00 a mnt and i will receive R50.00.This will run only for 3 mnt.Big was my surprice when i needed a sim swap and found out i have a 2 year contract from a company called RMCS. I went to Edgars Westgate to close this contract but they cant help me - i must phone RMCS -Tel:*** - you stay on line 30min before help.It is a cell no.6 Times i were promised it is cancelled to date it is not.Edgars must stop there ******* practise. I want this cancelled.Immediately.</p> <p> </p> <p> </p> <p> </p>

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Replies (1)
Edgars
Edgars's reply01 Jun 2016, 12:57
Official

We must apologise for the service received from RMCS (Retail Mobile Credit Specialists) we have raised your concerns with their management team feedback will be provided shortly.

Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.

Kind regards,
Edcon customer experience team,
***