1 reviews | Active since Sept 2015
<p>Hi</p> <p>We need urgent assistant.</p> <p>I'm writing on behalf of my brother.</p> <p>He has an account with Edgar's, and this afternoon he received a call from Edgar's Melrose Arch from their sales assistant because:<br />There was a man at the shop who had my brother ID (which is **** because my brother has never lost his ID and it was actually safe at home), the guy said he is Mr Mkhabela and he wants to buy a phone and then the sales assistant pulled up the profile and contacted the number on the profile to confirm if it was the account holder.....</p> <p>My brother then confirmed that he is not at Edgar's and he has not sent anyone to buy anything on his account and noone had his ID. The consultant then inform my brother that they will have to call the cops and they will call my brother to update him...</p> <p>An hour later my brother phoned the sales assistant to find out, and only then he was told that the cops came and released the guy, they set him free,.. On the bases that the guy didn't succeed to commit this ***** and the was on evidence that this isn't the real Mkhabela...<br />I'm shocked. What more evidence was needed??? Edgar's had the responsibility to day there's enough evidence. <br />1.A ********* walked into their institution with the intention to commit s crime.<br />2. The consultant spoke to my brother and my brother confirmed that he's the account holder.<br />3. A ********* walked into Edgar's with s **** ID <br />But Edgar's agrees that the cops must let this guy go???</p> <p>My concern is how many more of my brother **** ID's does this guy have? How many more people have been de*****ed by this guy who was set free?</p> <p>Does this make sense????? My brother identity has been ****** Edgar's is in possession of a **** ID . My brother is left here wondering what happens next?</p> <p>Can someone investigate please!!!!!!</p> <p>This is very worryin</p>
Thank you for taking the time in bringing this matter to our attention.Please accept our sincere apologies for the frustrations and inconvenience caused to you .We have escalated this matter to the store manager for urgent assistance as he is also unaware of this incident and feedback will be provided to you.
***/GO
Kind regards
Edgars Customer Experience Team
Edgars Customer Experience Team
Best regards,
Thank you for taking the time in bringing this matter to our attention.Please accept our sincere apologies for the frustrations and inconvenience caused to you .We have escalated this matter to the store manager for urgent assistance as he is also unaware of this incident and feedback will be provided to you.
***/GO
Kind regards
Edgars Customer Experience Team
Edgars Customer Experience Team
Best regards,
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