1 reviews | Active since Nov 2012
IDENITY THEFT NOT DEALT WITH
I don't even know where to begin with how frustrated I am with Edgars.<br> Please see my first complaint by following this link: http://hellopeter.com/edgars/complaints/***-account-opened-in-my-name-bad-service-***<br> <br> The issue has still not been dealt with and again today I received an SMS claiming I have outstanding Edgars Fees. I called the number attached and spoke to someone at Educon, apparently the issue has not been dealt with.<br> This has been a major inconvenience as I have wanted to move but couldn't as I'm not sure I'll pass a credit check.<br> When will Edgars take responsibility for their sloppiness?<br> And I would like to be sent the documents used to open this account. Surely it's not legal to deny someone documents used in their name?<br> What more do I need to do to fix YOUR mistake?
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant management team, your query has been noted as a priority and feedback will be provided directly to you.
Kind regards,
Edcon customer experience team,
***
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant management team, your query has been noted as a priority and feedback will be provided directly to you.
Kind regards,
Edcon customer experience team,
***