I would like them to rectify their mistake and get that off my name and not Blacklist me for their mistake . Also not subject other customers to that kind of treatment as it impacts on creditworthiness of their own customers with other establishments.

I paid the full outstanding amount on my account and sent an email asking them to send me confirmation the account is paid in full and closed. To this day I'm getting Sms'es and emails some threatening from them requesting me to pay for a Dental Insurance Policy that I know nothing about nor authorized