1 reviews | Active since Apr 2017
I was treated like a *****
<p>I went for shopping @Edgars in the cbd today 07/04 and the service I received it must say it was shocking, I picked 3 items to go and try them on in the fitting room and as I came out in was approached by a lady who demanded my hand bag , I asked why she gave me an attitude and said is it not obvious that she wants to search my bag? gave it to her as shocked as I was. When she finished.I really felt disrespected so I asked for the manager who Also told me it's not his problem the lady who works at the fitting room saw a need to search my bag .the worst experience ever.</p>
We have attempted to call you and you were unreachable. We have escalated the complaint to the Edgars City management to address as our valued customer is not happy that you were treated like a ***** as per the below post sent to us. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. .
Kind regards,
Customer Experience Team
Call Centre: ***
We have attempted to call you and you were unreachable. We have escalated the complaint to the Edgars City management to address as our valued customer is not happy that you were treated like a ***** as per the below post sent to us. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. .
Kind regards,
Customer Experience Team
Call Centre: ***
We have attempted to call you and you were unreachable. We have escalated the complaint to the Edgars City management to address as our valued customer is not happy that you were treated like a ***** as per the below post sent to us. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. .
Kind regards,
Customer Experience Team
Call Centre: ***
We have attempted to call you and you were unreachable. We have escalated the complaint to the Edgars City management to address as our valued customer is not happy that you were treated like a ***** as per the below post sent to us. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. .
Kind regards,
Customer Experience Team
Call Centre: ***
We have attempted to call you and you were unreachable. We have escalated the complaint to the Edgars City management to address as our valued customer is not happy that you were treated like a ***** as per the below post sent to us. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. .
Kind regards,
Customer Experience Team
Call Centre: ***
We have attempted to call you and you were unreachable. We have escalated the complaint to the Edgars City management to address as our valued customer is not happy that you were treated like a ***** as per the below post sent to us. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. .
Kind regards,
Customer Experience Team
Call Centre: ***