ST
Sinovuyo T
1 reviews | Active since Oct 2013
02 Feb 2015, 11:33
I was made to pay R530 for a very bad make up
I went for a make up at Edgars Cavendish Mall in Capetown Elizabeth Arden stand. The finished product was very bad the lady doesn't know how to do a make over.My face was hidden in a foundation as it was very thick and heavy. I don't know how many layers of foundation did the lady put on my face.They made me pay R530 for a **** make up. I had to redo my make up and at Woolworths they did my make up for free. I am not happy at all with their service. On my way to Woolworths people were laughing at me, I was a joke I tell you.
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Edgars's replyOfficial
03 Feb 2015, 15:23Hello Sinovuyot,
Thank you for raising your concerns with us. Please note we have referred this matter to the store manager to address with the Elizabeth Arden consultant and concrete feedback will be given to you. We can understand the frustration and discomfort caused by all of this, but rest assure the store manager will revert with feedback shortly.
We apologise for the overall experience.Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Thank you for raising your concerns with us. Please note we have referred this matter to the store manager to address with the Elizabeth Arden consultant and concrete feedback will be given to you. We can understand the frustration and discomfort caused by all of this, but rest assure the store manager will revert with feedback shortly.
We apologise for the overall experience.Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Edgars's reply03 Feb 2015, 15:23
Official
Hello Sinovuyot,
Thank you for raising your concerns with us. Please note we have referred this matter to the store manager to address with the Elizabeth Arden consultant and concrete feedback will be given to you. We can understand the frustration and discomfort caused by all of this, but rest assure the store manager will revert with feedback shortly.
We apologise for the overall experience.Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Thank you for raising your concerns with us. Please note we have referred this matter to the store manager to address with the Elizabeth Arden consultant and concrete feedback will be given to you. We can understand the frustration and discomfort caused by all of this, but rest assure the store manager will revert with feedback shortly.
We apologise for the overall experience.Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***