MK
Marc K
1 reviews | Active since Nov 2010
30 Jan 2015, 13:07
I want to pay my account
My ID no is *** I took out a personal loan with Edgars years ago I paid every month until 2012 when I changed a few things and lost their banking details. From then until to date I have emailed several times to every email address I can find for them. I get an automatied repsonse saying someone will contact me but nothing ever happens. I then started making phone calls and was pushed from place to place as this acc went under debt review and now no one seems to know who is responsible or who I must pay. Come on guys I WANT TO PAY in full.<br> <br> Thank you<br> Fiona Kohrmann
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Edgars's replyOfficial
31 Jan 2015, 14:43Hello Marc1,
Thank you for raising your concerns with us. Please note we have referred this matter to the accounts department for further investigations and upon findings feedback will be given to you shortly. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
Thank you for raising your concerns with us. Please note we have referred this matter to the accounts department for further investigations and upon findings feedback will be given to you shortly. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
Edgars's reply31 Jan 2015, 14:43
Official
Hello Marc1,
Thank you for raising your concerns with us. Please note we have referred this matter to the accounts department for further investigations and upon findings feedback will be given to you shortly. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
Thank you for raising your concerns with us. Please note we have referred this matter to the accounts department for further investigations and upon findings feedback will be given to you shortly. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***