I want my refund now Edgars online team

<p>Just to cut bit short I ordered a pink polo bag online order number ********** 56 on Monday the 20th March Wednesday they call to let me know thy don't have the bag anywhere in jhb and will process a refund fine. Thursday I went to edgars clearway where I found the bag myself I call then the lady tells me no thy only look at selected stores I tell her I asked and was told no store in Jhb has the bag they tell me they will escalate am like u I don't really care as I have the bag now and they are useless and lies so I want my money now not 10 days now. I went and bought the bag myself full price because of their lack of customer experience and lies so am not willing to wait 10 days spoke to a lady yesterday who said she can't do anything on Friday and on Saturday she will not be at work so will only call me on Monday what useless people you have. Again if I had requested a refund because of what not then by all means take 10 or 100 days but this is not my fault its your stupid staff so why am I being punished I want my money and I want it now. </p>