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Mamosa M

1 reviews | Active since Aug 2011

07 Sept 2017, 13:31

i want my refund

Hi Can someone please explain why R1020 was taken off my account today? I paid what was due on the 27th August, why are you taking money from my account now for a purchase I made a month ago.

Please refund my money tu

0
Replies (1)
Edgars
Edgars's reply08 Sept 2017, 08:38
Official

Kindly furnish us your account or ID number on ***, so that we may liaise with the accounts team regarding the reversal request as you have stated that the account was paid. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards.

Customer Experience Team

Call Centre: ***