i want my money

Edgars clearwater mall I purchase a perfume there on the 15 september open the perfume three days later only to find out that the smell does not last took it back i was promised that a mananger will call me the next day nope that never happen went there after two days just than i was adviced that the mananger he /she on leave days went by the following week another guy called me guess what he told me that that perfume was **** they told me that i bought the perfume somewhere els my question is do they have a prove of that till this day i have never got a feed back from them im super angry that perfume cost me +-R2300 that is not cheap its money