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Derick N

1 reviews | Active since May 2016

17 May 2018, 09:37

I suspect ***** on the accounts receivable dept

Goodday

I paid my account last month using the same EFT account details which I have been using over the past 2 years. On this month statement my payment is not shown. I sent PoP to ********** " and I get no response I try phoning all there phone numbers***,***and ********** and when asked to type my id which is 630 ********** 08 7 I get a response that its invalid

0
Replies (3)
Edgars
Edgars's reply17 May 2018, 12:24
Official

Thank you for making contact with us regarding your account payments.We can confirm that we have received a payment on the 25/4/18 for an amount of R940.00. We have tried calling you to no avail.Please contact us on *** or *** should your require further assistance .***/GO

Kind regards

The Edgar's Customer Experience Team

DN
Derick N's update17 May 2018, 15:19
Reviewer Update
So now Hello Peter do work . I rather post on this platform so I get responses its quite pathetic and no apologies from edgars cause on my statement it shows I am overdue by R933.81 my payment is R1906.82 and my opening balance was only R2 405.72
DN
Derick N's update18 May 2018, 15:04
Reviewer Update
Please note that I phone the above mentioned number yesterday and I still did not receive an updated Statement and NOW ON MY WIFE'S STATEMENT MY APRIL PAYMENT IS NOT REFLECTED. Her ID is 671 ********** 08 0. There is something very sadly wrong at EDGARS