LM
Lerato M
1 reviews | Active since Feb 2012
02 Feb 2016, 18:54
I purchased a guess bag for R1799 and its torn !
I decided to spend my well saved money for a quality handbag , but I was so disappointed because the bag was already looking damaged within a couple of weeks. This is a *******, the whole point of spending that amount on one was to have it for a long time. I'm very disappointed because I never expected R200 bag to outlast a bag worth R1799 . <br> <br> I love the guess products but this is really disappointing . I was planning on getting another bag but now !<br> <br> Your very disappointed customer<br>
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Replies (1)
Edgars's replyOfficial
03 Feb 2016, 15:28Hello LADY ELLE,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your query has been forwarded to the stores management to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind Regards,
The Customer Experience Team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your query has been forwarded to the stores management to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind Regards,
The Customer Experience Team
***
Edgars's reply03 Feb 2016, 15:28
Official
Hello LADY ELLE,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your query has been forwarded to the stores management to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind Regards,
The Customer Experience Team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your query has been forwarded to the stores management to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind Regards,
The Customer Experience Team
***