PF
Petro F
1 reviews | Active since Feb 2011
28 Dec 2015, 17:52
I pay my bill but get messages to please pay!!
I phoned the account department numerous times to tell them, that they are sending messages by phone that \Mrs Susanna Petronella Fourie must please pay the R300
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Edgars's replyOfficial
30 Dec 2015, 17:13Hello petrofouri,
It is with great displeasure to hear of the overall experience. We can imagine the frustration of receiving calls when your account is not in arrears. This is a concern that needs to be addressed urgently. We apologise for the overall experience. But we have referred this query to the collections department manager to address.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to contact the accounts department on ***.
Kind regards,
Customer Experience Team.
Call Centre: ***
It is with great displeasure to hear of the overall experience. We can imagine the frustration of receiving calls when your account is not in arrears. This is a concern that needs to be addressed urgently. We apologise for the overall experience. But we have referred this query to the collections department manager to address.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to contact the accounts department on ***.
Kind regards,
Customer Experience Team.
Call Centre: ***
Edgars's reply30 Dec 2015, 17:13
Official
Hello petrofouri,
It is with great displeasure to hear of the overall experience. We can imagine the frustration of receiving calls when your account is not in arrears. This is a concern that needs to be addressed urgently. We apologise for the overall experience. But we have referred this query to the collections department manager to address.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to contact the accounts department on ***.
Kind regards,
Customer Experience Team.
Call Centre: ***
It is with great displeasure to hear of the overall experience. We can imagine the frustration of receiving calls when your account is not in arrears. This is a concern that needs to be addressed urgently. We apologise for the overall experience. But we have referred this query to the collections department manager to address.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to contact the accounts department on ***.
Kind regards,
Customer Experience Team.
Call Centre: ***