I need this to be resolved urgently
<p>Thank you for investigating my ID theft matter you just forgot to do one last thing, ITC. My record still reflects a small amount owing to you which I have been told could result in me being blacklisted, so I need you to clear that amount and the balance owing to you should be R0.00.</p>
Thank you for making contact with us.
Kindly accept our sincere apologies for the delay in responding to your email.
Please be advised your query is referred to our regional credit office to update your ITC credit profile as requested. Feedback confirming resolution to your query will be communicated back to you within the next 48 working hours.
Please find below reference number for the below query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for making contact with us.
Kindly accept our sincere apologies for the delay in responding to your email.
Please be advised your query is referred to our regional credit office to update your ITC credit profile as requested. Feedback confirming resolution to your query will be communicated back to you within the next 48 working hours.
Please find below reference number for the below query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***