GF
Geraldine F
1 reviews | Active since Feb 2015
11 May 2015, 11:10
I'm still listed with Edgars but I never ever had
Last year i got a notification that i've been blacklisted with Edgars but I never had an account with them. I went to the Eastgate Branch where it was discovered Mrs Diana Correria was assigned my ID number on Edgars system and she opened this account 1970 and lives somewhere in Meyersdal. I proved to Edgars that i have never been Mrs Correria and needed them to remove my name on ITC.<br> <br> I dealt with Aviwe Nyhweba and have a letter stating I've never had an account with Edgars and promised to remove my name from ITC!!! they still havent.....<br> <br> Please assist
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
11 May 2015, 13:33Hello GPEFILLIS,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we can understand the frustration of not receiving the assistance you require.
Kindly be advised that we have forwarded your query to our accounts department to follow up and advise accordingly.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind Regards
The Customer Experience Team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we can understand the frustration of not receiving the assistance you require.
Kindly be advised that we have forwarded your query to our accounts department to follow up and advise accordingly.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind Regards
The Customer Experience Team
***
Edgars's reply11 May 2015, 13:33
Official
Hello GPEFILLIS,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we can understand the frustration of not receiving the assistance you require.
Kindly be advised that we have forwarded your query to our accounts department to follow up and advise accordingly.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind Regards
The Customer Experience Team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we can understand the frustration of not receiving the assistance you require.
Kindly be advised that we have forwarded your query to our accounts department to follow up and advise accordingly.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind Regards
The Customer Experience Team
***