I lost the benefits of my prepaid sim

Item: Edgars
Rating: 2
Author: Leruo T

I lost the benefits of my prepaid sim,i can,t use or view my talking points,buy bis due to RCMS,has turned my sim card in to a contract sim....i want it canceled please as soon as possible....

Helpful (0)

Replies (1)

Edgars's replyOfficial

01 Aug 2015, 12:25

Hello L.B Thakadu,

Thank you for raising your concerns with us. Please note we have referred your query to the accounts department to assist with cancellation and migrate your number to prepaid. We assure you their admin team will be In contact with your shortly. We apologise for the overall experience.

Please find your reference number: ***/GO

If you require any further assistance, please do not hesitate to contact us on the below number

Thank you for your continued support and loyalty

Kind regards.
Edcon customer experience team.
***

Edgars's reply01 Aug 2015, 12:25

Official