I Have Spoken to 11 People With no Help

My wife passed away in November 2014 and in December out of courtesy I went to the Fourways branch of Edgars to inform them and supply them with all the relevant documentation. I was asked to complete a claim form for her Edgars Club Life and was told that someone will contact me. I have received no feedback since then and decided to call Edgars Fourways and was told to call Hollard who in turn asked me to call Finrite who then told me to call Metropolitan who sent me back to Hollard who sent me back to the Store. I work near The Boulders and decided to spaek to them. Kifilwe had no clue what was going on and what the process was so I asked for the store manager and I have left my details with Simphwe. I have lost all faith in Edgars and would like to see the end of this soon as no one one from the begining till now showed me any form of compassion despite the run around that I have been given.