I HAVE NO WORDS FOR THIS UNHELPFUL SERVICE

For more than 3 weeks i have tried to open an account, every second day they ask for me for my bank statements again, if you query about the progress on the account opening they ask for the bank statements. Truely pathetic, and no damn manners at all, they are so rude when you contact them, and if tou try and call the head office, you go from one answering machine to another, Well done Edcon group, you are causing your own downfall, no one else to blame but your incompentent staff....if they cant even locate an e mail with an id number i the subject then i really dont know how they for the job....and again now they ask for bank statements.