JP
Josephine P

1 reviews | Active since Sept 2017

13 Nov 2017, 14:04

I have a slip but refuse a refund

I bought a dress on Saturday, It was small I decided to exchange it on Sunday...It was small again so i decided to get a refund today and i was told they cant give me my money back...forcing me to take a gift voucher I want my money back not a voucher

0
Replies (1)
Edgars
Edgars's reply14 Nov 2017, 13:32
Official

Thank you for bringing this matter to our attention .Please be advised that as long as you have the receipt the store should give a refund based on the tender type used when purchasing from us .Kindly speak to the store manager who will assist you as we have tried calling you to no avail.***/GO

Kind regards

Edgar's Customer Experience Team