I hate call centers

Item: Edgars
Rating: 2
Author: brent S

Some idiot from Edgars called me to confirm my postal and email address then told me about Edgars Club and what that offers. When I asked him if there is a monthly fee for that he just hung up on me! Next thing I find out that I am now registered for Edgars club and paying a monthly fee for something I didn't want! I hate call centers!

Helpful (0)

Replies (1)

Edgars's replyOfficial

31 Mar 2015, 14:20

Hello spendiff1984,

Thank you for raising your apprehensions with us, Kindly note there are no active financial services on your account. The club membership was not enrolled and is not debited from your account. We apologise for the overall experience.

Please find your reference number: ***/GO

If you require any further assistance, please do not hesitate to contact us on the below number

Kind regards.
Edcon customer experience team,
***

Best regards,

Edgars's reply31 Mar 2015, 14:20

Official

Best regards,

I hate call centers

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