KF
Kevin F
1 reviews | Active since Mar 2009
04 May 2015, 10:54
I dont owe you ANY money....
My Edgars account has been paid up for YEARS...yet, when I check on my TransUnion as well as my Experian credit report, you say that my account is open and that I owe you R523.00.<br> <br> Obviously someone is not doing their job. I know for a fact I owe you nothing - so....you need to rectify this on both credit bureas, and update my information ASAP.<br> Getting someone to understand what I'm saying over the phone is a nightmare!
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Edgars's replyOfficial
07 May 2015, 09:50Hello adio,
As per our telephonic conversation please be advised we have escalated your query to our accounts department for further investigations, upon investigation feedback will be provided to you accordingly.
We must apologise for the inconvenience and frustration caused.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation please be advised we have escalated your query to our accounts department for further investigations, upon investigation feedback will be provided to you accordingly.
We must apologise for the inconvenience and frustration caused.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Edgars's reply07 May 2015, 09:50
Official
Hello adio,
As per our telephonic conversation please be advised we have escalated your query to our accounts department for further investigations, upon investigation feedback will be provided to you accordingly.
We must apologise for the inconvenience and frustration caused.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation please be advised we have escalated your query to our accounts department for further investigations, upon investigation feedback will be provided to you accordingly.
We must apologise for the inconvenience and frustration caused.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***