1 reviews | Active since Feb 2017
I did not ask for a contract.
Dear Edgars
Months ago I received an sms with regards to free airtime. Only to find out that this is not free airtime its a contract that is being charged on the persons Edgar's account and their prepaid number has now become a contract number. I have called RMCS on the 20th of March 2019 to cancel this service .Ref: BLC*******, to date this has not been done. NB: please note I don't even have an EDGARS account. So with urgency, please return my prepaid number to that of a prepaid number, so I can make use of my prepaid service. I accepted free airtime. I did not apply or sign for any contracts, Calling RMCS is pointless, please do not refer me to them. You sort it out and fix the mess you have created. I must spend hours on the phone just to have the phone dropped in your ear.
Thank you for making contact with us.
Please note that we have tried calling you for your account details but we could not reach you.
Please send us the account number in question for further assistance.
***/GO
Kind regards
Edgars Customer Experience Team
***
Best regards,
Thank you for making contact with us.
Please note that we have tried calling you for your account details but we could not reach you.
Please send us the account number in question for further assistance.
***/GO
Kind regards
Edgars Customer Experience Team
***
Best regards,
If you have read my complaint, you would have noted that I DO NOT have an EDGARS account, or any account related to the EDCON network.
If you have read my complaint, you would have noted that I DO NOT have an EDGARS account, or any account related to the EDCON network.