1 reviews | Active since Aug 2014
I Demand an apology
I was carrying a dress , and 2 lip glosses around the make up area , a lady came to me and told me I cant carry the lip gloss I should leave it with her and only come back to pay. I have never heard of such a policy so I didnt respond I just dropped everything and left the shop and went into another clothing shop as I needed a dress.<br> They laughed at me as I was walking out , I did not care .<br> <br> I was at another clothing shop busy with my shopping when the security guard came to me from Edgars telling me I am being called at Edgars CAN YOU BELIEVE THE NERVE , now everyone at the other shop is looking at me as if I have ****** something , I told them to please leave me alone and to stop harrassing me , the edgars manager even came to the other shop I asked them to please leave me alone,<br> <br> I spent a few minutes at the other shop and bought what I needed , when I exited the shop two security guards from Edgars continued to harass me , telling me I am needed at Edgars I told them to stop following me , I may have pushed the security as he was blocking my way until the Manager from Edgars told him He can now leave me ,,, I Demand an Apolgy , or I escalate this abuse
Thank you for notifying us of the lapse in service. That is certainly not the type of service that indicates our standards. Please be advised we don't take such concerns lightly, because any service not indicative of our standards should be addressed accordingly. We have informed management and we assure you concrete feedback will be given to you shortly.
Please accept our sincerest apologies for being harassed by the security guards and the humiliation from the cosmetic department consultants.
The reference number for your query is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edom customer experience
***
Thank you for notifying us of the lapse in service. That is certainly not the type of service that indicates our standards. Please be advised we don't take such concerns lightly, because any service not indicative of our standards should be addressed accordingly. We have informed management and we assure you concrete feedback will be given to you shortly.
Please accept our sincerest apologies for being harassed by the security guards and the humiliation from the cosmetic department consultants.
The reference number for your query is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edom customer experience
***