1 reviews | Active since Jul 2015
I am so sick and tired of this Store call Edgards
You know what i cant wait to finish paying and close this stupid account I have with you.<br> <br> I'm writing here for the second time, here is the refence that you left after i wrote, 0108/50477GO, I dont know why you even bother to give people these reference numbers because they are so useless just like how u always annoy us when you always call and say your calls are recorded for quality purposes, All im asking you now is that you give me the call record in which i agreed to you putting Jet club thing, the Vip nonsense and all the others making me pay for things i didnt want and I'm tired of phoning unprofessional people who hangs up on me when i explain my problem, i never agreed adding all these things in my account and i want that money reversed after that i will pay this account in full and close it. i always here people complaining about you, how you rob and then mistreat people. i have experienceit at first hand and i hate it and never want to deal with Edgars ever in my life<br>
Thank you for notifying us of this query. Please note the accounts department is in receipt of this query and we assure you concrete feedback will be given to you shortly. We apologise for Club membership that was enrolled without your consent, this is not the type of service that indicates our standards. But we assure you all concerns raised on this query will be addressed accordingly.
Your reference number is as follows: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Thank you for notifying us of this query. Please note the accounts department is in receipt of this query and we assure you concrete feedback will be given to you shortly. We apologise for Club membership that was enrolled without your consent, this is not the type of service that indicates our standards. But we assure you all concerns raised on this query will be addressed accordingly.
Your reference number is as follows: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***