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fezile D

1 reviews | Active since Oct 2012

19 Sept 2015, 07:45

i am so happy with his service

Hi. I was in edgars store in Sandton, and i bought a shoe but a size i was looking for was not available, so i went to fashion hotspot so they can checked for me, and they found on their system that the size i am looking for is available, but only left with one pair in that shop. Then i went back to the shoe department, and boom met this guy i think he works there, oh man he went out of his way to help me look for the right shoe, he even went to the storeroom to check for me then he found nothing. Then he took that shoe and went to check the size on other shops and he found the size in Melrose and advised me to go there. and i am happy i found my shoe. He was helpful unlike the fashion hotspot. His name is Sekgele if i am not mistaken. What an excellent service he offered. He is a star.

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Replies (1)
Edgars
Edgars's reply19 Sept 2015, 16:17
Official
Hello feziled1,

Thank you for taking the time to express your satisfaction with the service received.

We are delighted to hear that you have received such commendable service from our staff.

Your kind gesture of bringing this complement to our attention is really appreciated and we will make certain that this staff member's service does not go unnoticed.

A copy of your compliment will be forwarded to this staff member's direct manager for further recognition.

The reference is as follows: ***/GO

Thank you for your business and we look forward to your continued support.

Kind regards,
Edcon customer experience team,
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